Privacy Policy

Last updated: October 24, 2026

At Oak Harbor, accessible from oakharbor.world, we prioritize the privacy of our visitors. This Privacy Policy details the types of information we collect and process, conforming strictly with the Personal Data Protection Decree (PDPD - Decree 13/2023/ND-CP, Vietnam).

1. Data Controller Identification

The controller responsible for processing your personal data is Oak Harbor. For any inquiries regarding personal data processing, you can contact us directly via email at [email protected].

2. Types of Information We Collect

We collect personal data that you provide directly to us through forms and data gathered automatically as you navigate our platform:

  • Direct Data: Your name, business email address, visitor phone number, and detailed messages submitted through our inquiry forms.
  • Automated Data: IP addresses, browser specifications, operating systems, referring URLs, pages visited, time of access, and cookie choice states.

3. Purpose and Legal Ground for Processing

We process personal data in compliance with Vietnamese PDPD regulations. Below is the detailed breakdown of the purposes and legal grounds for processing:

Processing Purpose Data Types Legal Ground (Decree 13/2023/ND-CP)
Answering form inquiries and quoting packages Name, business email, phone, message content Contract negotiation and user consent
Sending media newsletters and updates Business email Explicit user opt-in consent
Improving platform experience and analyzing traffic IP, browser settings, cookie logs Legitimate interest and consent update

4. Cookies and Google Consent Mode v2

We use cookies to improve navigation and show relevant advertisements. By default, analytics, advertising, and personalization cookies are disabled (denied) under Google Consent Mode v2 until you choose to accept them. Consent can be updated at any time using the Cookie Settings button in our footer.

5. Sharing of Personal Data

We do not sell or trade your personal information. Data is only shared with trusted service providers who help run our platform (such as analytics or hosting partners) or when required by Vietnamese law.

6. Data Retention and Safety

We keep your personal information only as long as needed for the purposes stated in this policy. We use modern security measures, including SSL encryption, to protect your data from unauthorized access or alteration.

7. Your Legal Rights

Under Decree 13/2023/ND-CP, you have several key rights regarding your personal data:

  • The right to view and check your collected personal data.
  • The right to withdraw your consent for processing at any time.
  • The right to request the correction or deletion of your data.
  • The right to file a complaint with the Ministry of Public Security (A05) of Vietnam if you believe your privacy rights have been violated.

8. Children's Privacy

Our services are not intended for children under 16. We do not knowingly collect personal data from anyone under this age.